Why am I unable to trade? Why is my account suspended? How to start trading again? How to reactivate the account? / Why am I getting this communication that my account is going to be dormant?
The below reason are the possible reasons for the same:
I. In case you have not traded in the below specified period your account will become dormant:
A. Not Traded in the last 12 months: You will need to fill in an Online request, after logging–in, you will be prompted to re-activate your account.
B. Not Traded in the last 24 months you have two options:
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Submit Dormant activation form for re-KYC in the nearest Kotak Securities Branch which also requires in-person verification, hence you will have to personally visit the branch for the same.
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Or Contact the Customer Service here and the CS Team will help with the digital process of the same.
Non-updation of KYC attributes:
A. Mobile No.
B. Email Id
C. Address:
D. Income Range/ Financial Proof Updation