To activate a segment in your Kotak Neo account, follow the steps given below.
Go to Profile section and click on Account details
Under Segments, click on "Activate" for the segment that you wish to activate
You will be redirected to the Kotak Securities website
Select the document that you will be uploading as financial proof from the drop down menu
Click on upload to choose and upload the document
You can also choose other segments which you wish to activate while uploading the documents.
Click on “Confirm.” The chosen segment will be activated within 24 to 48 hours