• Products
    Investment Suite
    Stocks
    Mutual Funds
    Future and Options
    IPO
    Exchange Traded Funds
    Commodity
    Stockcase (Stock Baskets)
    Currency
    Non Convertible Debentures
    Sovereign Gold Bond
    Exclusive
    NRI Account
    Corporate/HUF Trading Account
    Private Client Group
    Features
    SipIt
    MTF
    Investment Suite
    Exclusive
    Features
  • Platform
    Trading Platforms
    Kotak Neo App & Web
    Nest Trading Terminal
    NEO Trade APIs
    Features and Tools
    MTF
    Securities Accepted as Collateral
    Margin Requirements
    Equity Screeners
    Payoff Analyzer
    Calculators
    SIP Calculator
    Lumpsum Calculator
    Brokerage Calculator
    Margin Calculator
    MTF Calculator
    SWP Calculator
    CAGR Calculator
    Simple Interest Calculator
    ELSS Calculator
    Step up SIP Calculator
    All Calculators
    Trading Platforms
    Features and Tools
    Calculators
  • Pricing
  • Research
    Research Calls
    Long Term calls
    Short Term calls
    Intraday calls
    Derivatives calls
    Pick of the week
    Top Monthly Picks
    Research Reports
    Fundamental Research Report
    Technical Research Report
    Derivative Research Report
    Research Calls
    Research Reports
  • Market
    Stocks
    Share Market Today
    Large Cap
    Mid Cap
    Small Cap
    Indices
    Nifty 50
    Bank Nifty
    FinNifty
    Nifty Midcap India
    VIX
    All Indian Indices
    Mutual Funds
    SBI Mutual Funds
    HDFC Mutual Funds
    Axis Mutual Funds
    ICICI Prudential Mutual Funds
    Nippon India Mutual Funds
    All AMC's
    IPO
    Upcoming IPO
    Current IPO
    Closed IPO
    Recently Listed IPO
    Stocks
    Indices
    Mutual Funds
    IPO
  • Learn
    Stockshaala
    Basics of Stock Market
    Introduction to Fundamental Analysis
    Introduction to Technical Analysis
    Derivatives, Risk management & Option Trading Strategies
    Personal Finance
    Resource
    Market Ready
    Kotak Insights
    Infographic
    Podcast
    Webinars
    Youtube Channel
    Quarterly Results
    Investing Guide
    Demat Account
    Trading Account
    Share Market
    Intraday Trading
    IPO
    Mutual Funds
    Events
    Budget 2025
    Muhurat Trading
    Share Market Holiday
    Market Outlook 2025
    Stockshaala
    Resource
    Investing Guide
    Events
  • Partner
    Business Associates
    Kotak Connect Plus
    Startup connect
  • Support
    FAQs
    Circulars
    Bulletins
    Contact Us
    Forms Download
    Get your Statement

Flash Sales, Fine Print & Fines: The New Reality for Indian E-Commerce

  •  5 min read
  • 0
  • 28 Mar 2025
Flash Sales, Fine Print & Fines: The New Reality for Indian E-Commerce

India loves a good sale.

Diwali Dhamaka, Big Billion Days, Grand Republic Day Sale—you name it, we’ve got it.

No wonder India’s e-commerce sector is projected to reach $325 billion by 2030, making it one of the fastest-growing digital economies globally

If there’s a festival, you can bet there’s a discount attached.

And thanks to e-commerce, we’ve learned to celebrate everything from Onam to Gudi Padwa, and even Halloween and Thanksgiving (because why should the West have all the fun?).

But beneath the flashing banners and countdown timers lies a less festive reality—dark patterns.

These sneaky design tricks nudge, push, or outright shove consumers into spending more than they intended.

Ever noticed how that “only one left in stock” message magically appears every time you check out a product?

Or how subscription services make it impossibly hard to cancel?

That’s dark pattern wizardry at work.

Dark patterns are deceptive design tactics used by websites and apps to manipulate consumer behaviour—often without them realising it.

These tricks can range from creating a false sense of urgency with countdown timers and "only one left in stock" alerts to making subscription cancellations deliberately difficult.

Dark patterns like forced continuity (auto-renewal subscriptions that won’t let go), confirm-shaming (guilt-tripping users into purchases), and bait-and-switch (showing a great deal, only to reveal hidden charges later) are now under intense scrutiny.

Have you ever been auto-enrolled in a service you didn’t intend to buy or lured by a discount that vanished at checkout?

While these strategies boost sales, they often come at the cost of consumer trust, which is why regulators are now stepping in to curb such practices.

The Indian government has had enough.

E-commerce giants are now under regulatory scrutiny for deploying dark patterns, and crackdowns have already begun.

Reports highlight violations during festive sales, where consumers were lured into impulse buying with misleading discounts and urgency tactics.

Platforms have been accused of inflating original prices to create the illusion of massive savings.

And let’s not even talk about those pre-ticked boxes that sign you up for things you never wanted in the first place.

The Consumer Protection Act is getting sharper teeth, and new rules demand transparency.

This isn’t just an Indian phenomenon—globally, governments are cracking down.

The EU’s Digital Services Act (DSA), for instance, mandates stricter controls on dark patterns, requiring online platforms to ensure fair pricing, clear recommendations, and transparent advertising.

Regulatory action always has ripple effects on the stock market.

The tightening of norms could slow growth for certain e-commerce players, especially those reliant on aggressive sales tactics.

Stocks of major online retailers might face short-term turbulence as compliance costs rise and business models undergo adjustments.

However, not all players are at risk.

Companies with ethical practices and transparent pricing models could gain consumer trust and, in turn, market share.

Ethical e-commerce could be the next big investment theme.

Brands focusing on customer loyalty rather than short-term profit tricks may appear ahead in this regulatory reshuffle.

Investors looking for stability might want to watch traditional retail giants expanding their online footprint.

Companies that integrate omnichannel strategies—seamlessly blending online and offline shopping—are likely to fare better.

Additionally, fintech firms offering transparent BNPL (Buy Now, Pay Later) options without hidden fees benefit as the market moves towards greater transparency.

On the flip side, quick commerce platforms, which thrive on impulse buying, could see a hit.

If regulations curb their ability to create a sense of urgency, their growth trajectory might slow.

This could impact not just e-commerce stocks but also logistics and digital advertising firms that rely on high-volume online transactions.

For traders and investors, this isn’t just about spotting risks—it’s about identifying the next wave of winners.

Crackdowns on dark patterns aren’t just regulatory red tape; they’re part of a global shift toward ethical consumerism.

Companies that move fast, embrace transparency, and build trust will have the upper hand.

Think of it as a brand reset—businesses that ditch manipulative tactics could see stronger customer loyalty, repeat purchases, and a better long-term growth trajectory.

Regulation often forces evolution.

When single-use plastics were banned, packaging companies pivoted to sustainable alternatives and unlocked new revenue streams.

The same could happen here.

E-commerce players who rethink their pricing strategies, simplify checkout processes, and introduce fairer subscription models might not just survive this shift—they could thrive.

The playbook is clear for investors: track the companies leading this change, not just reacting to it.

Look for brands investing in AI-driven personalisation without the bait-and-switch, retailers prioritising genuine discounts over psychological tricks, and platforms focusing on customer retention over one-time impulse buys.

For investors, this regulatory shift isn’t just a warning—it’s an opportunity.

Investors should track regulatory developments closely and adjust their portfolios accordingly.

The golden era of manipulative sales tactics may be winding down, but this could be the start of a more sustainable, consumer-friendly e-commerce boom for sharp investors.

And let’s be real—India will always have another festival around the corner.

The only difference? Next time, those “90% off” deals might actually mean what they say.

Sources and References:

  1. ECONOMICTIMES
  2. EPTHINKTANK

This article is for informational purposes only and does not constitute financial advice. It is not produced by the desk of the Kotak Securities Research Team, nor is it a report published by the Kotak Securities Research Team. The information presented is compiled from several secondary sources available on the internet and may change over time. Investors should conduct their own research and consult with financial professionals before making any investment decisions. The above images were generated using AI. Read the full disclaimer here.

Investments in securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed SEBI prescribed limit. The securities are quoted as an example and not as a recommendation. SEBI Registration No-INZ000200137 Member Id NSE-08081; BSE-673; MSE-1024, MCX-56285, NCDEX-1262.

Did you enjoy this article?

0 people liked this article.

What could we have done to make this article better?

Open Your Demat Account Now!
+91 -

Open Your Demat Account Now!
+91 -

N
N
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]