| FAQ's > Equity > Two Factor Authentication
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| 1. |
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What is a two factor authentication? |
| A. |
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It is a security feature where an customer
will need to satisfy 2 authentication criteria in order to login to a
system. To access a system, the user should satisfy 2 out the given 3
criteria:
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Something the user knows (Eg. ATM pin)
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Something the user has (Eg. ATM card)
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Something the user is (Fingerprint)
Kotak
Securities has opted for a & b where ‘something the user knows’ is your
password and ‘something the user has’ is your security key or access code.
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| 2. |
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Why do I need two factor authentication for online trading? |
| A. |
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In compliance with the new SEBI circular on
increasing the security for your Stock trading account, we have introduced
the 2-factor authentication process. This will give another security layer
to your trading account.
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| 3. |
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For whom this two factor authentication is applicable? |
| A. |
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This feature is applicable to all the online
customers of Kotak Securities.
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| 4. |
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What will be the 2 factors authentication that Kotak Securities will
use? |
| A. |
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Kotak Securities will ask you for a security
key or an access code when you try to login to your trading account.
Access code will be applicable to only those customers who do not have a
security key.
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| 5. |
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What is an Access code? |
| A. |
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An Access code is a four digit number which you will required along with your user id and password at the time of login.
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6. |
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if I have a security key, do I need Access code? |
| A. |
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No, Security key itself works as a second
authentication to the online trading customers.
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| 7. |
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I have a security key but I have not activated it. Can I use access
code to login? |
| A. |
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No, if you have a security key that you
haven’t activated, then you need to activate it to login. You cannot use
access code if you have a security key.
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| 8. |
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How can I use the security key? |
| A. |
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Perform the below steps to use your security
key :
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| 9. |
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Can I trade without an Access Code or Security Key? |
| A. |
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No, for every login you need to have a
password and a security key or an access code.
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| 10. |
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How can I use the access code? |
| A. |
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Login
to www.kotaksecurities.com
/ KeatProX / MST Enter your User ID and Password
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Click
on ‘Generate an Access code’. The 6 digit access code will be sent to your
registered mobile number and E-mail address
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Enter
the access code and click ‘Submit’
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This
access code will be valid till 23:59:59 PM on that day. You can use the
same access code to log in till that time
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| 11. |
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How can I update my contact details? |
| A. |
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Go to
www.kotaksecurities.com
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Login
with your User ID and password
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Click
on ‘My Account’
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Click
‘Update My Profile’
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Update
your mobile number and E-mail Id and click ‘CONFIRM’
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| 12. |
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Are NRIs also required to have access
code? |
| A. |
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No, the NRI online trading customers will have to use the security key to login to their accounts.
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| 13. |
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How can I get security key as an NRI customer? |
| A. |
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The security key will be send to you via post
on your registered address with us.
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